Privacy Policy

This Privacy Policy explains what information Mind Theory ("we", "us") collects when you use mindtheory.in, why we collect it, and what we do with it. We've written this to describe what this website actually does — not a generic template — and we'll keep it that way as the site changes.

What We Collect, and When

We only collect information tied to something you've actually done — there's no account system on this site, and we don't build visitor profiles beyond what's described below.

When	What we collect	Why
You make a purchase	Name, email, phone (if given), and order details (item, amount, payment reference)	To deliver your purchase, send your receipt, and provide support
You contact us	Name, email, your message, and — for spam/security purposes — your IP address and browser information	To respond to you and prevent abuse of the contact form
You subscribe to our newsletter	Your email address	Sent directly to our third-party newsletter provider (Web3Forms) from your browser — it never passes through or is stored on our own servers
You take a self-assessment	Nothing	Assessments are scored entirely in your browser; your answers and results are never sent to us or stored anywhere
You browse the site	Standard analytics usage data	Collected by Google Analytics and Microsoft Clarity — see our Cookie Policy for details

Third-Party Services We Use

We rely on a small number of established third-party services to run this site. We don't sell or share your information beyond what's necessary for these services to function:

• Razorpay processes all payments. Your card or payment details are entered directly into Razorpay's own secure checkout — they never pass through or get stored on our servers. We only receive confirmation that a payment succeeded and a reference ID.
• Google Analytics and Microsoft Clarity help us understand how visitors use the site so we can improve it. Both set their own cookies, described in our Cookie Policy.
• Web3Forms processes newsletter sign-ups, as noted above.
• We may use a third-party email delivery service to send you receipts, confirmations, and replies to your inquiries — this depends on our current hosting configuration and may change without altering what's actually sent to you.

We do not currently use Facebook/Meta Pixel, though our site has the technical capability to enable it in the future; if that changes, this policy and our Cookie Policy will be updated to reflect it.

How We Use Your Information

We use the information above only to: fulfill and support your purchases, respond to your questions or requests, send transactional emails you'd reasonably expect (receipts, replies to your messages), keep the site secure, and understand and improve the site through aggregate analytics.

Data Retention

We keep purchase and support records for as long as reasonably necessary for accounting, support, and legal purposes. We don't currently run an automated data-deletion process. If you'd like your personal information removed or corrected, contact us and we'll handle it directly.

Security

We take reasonable, standard precautions: our team's own login credentials are stored using industry-standard hashing, never in plain text (there are no customer accounts to protect — we don't have that data to lose); payment processing is fully delegated to Razorpay, a PCI-compliant processor, so we never handle raw card data; and we verify payment authenticity using cryptographic signature checks rather than trusting client-side confirmation alone. No online system is 100% secure, and we can't guarantee absolute security, but we design with these practices as a baseline.

Your Rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by reaching out through our Contact page. We'll respond as quickly as we reasonably can.

Children's Privacy

Mind Theory's content is intended for a general adult audience. Our Mind Builders products are designed for parents and caregivers to use with children — we don't knowingly collect personal information directly from children, and purchases are made by an adult.

Changes to This Policy

If we materially change what we collect or how we use it, we'll update this page and the date above. Continued use of the site after a change means you accept the updated policy.

Contact Us

Questions about this policy or your data? Reach out via our Contact page.